California Consumer Privacy Act

We are committed to protecting your privacy. If you are a California resident, California law has afforded you certain rights pertaining to your personal information under the California Consumer Privacy Act ("CCPA").

CCPA Rights

What May I Request?

Please be aware that most of the information we collect may be governed by other laws and not the CCPA, such as the Gramm-Leach Bliley Act (“GLBA”) and the Health Insurance Portability and Accountability Act (“HIPAA”). For more information on our privacy policy, please see our privacy policy.

You may request that we disclose or delete personal data collected by us within the twelve (12) months preceding your request.

May I Use an Authorized Agent?

If you wish to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. Written proof may be a fully executed Power of Attorney, a notarized affidavit or any legally executed document that indicates the authority to represent you.

May I Make Multiple Requests?

If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.

How Long Will it Take to Process My Request?

When you submit a request, a representative will reach out to you to confirm receipt of the request within ten (10) business-days.

We endeavor to respond to a verifiable consumer request within forty-five (45) calendar-days of receipt. If necessary, we may require an additional forty-five (45) calendar-days at which point we would inform you of the reason and extension period in writing. We will provide an explanation in the event we are unable to process a request in whole or in part.

What Do I Need to Provide When Making a Request?

In order to verify your identity when you are making a request, you will need to provide the following information if applicable:

We will match this information to the information in our systems and under certain circumstances may request additional information via email or telephone to ensure we are interacting with the correct individual. We will maintain a record of your request.

Please be aware that we do not accept or process requests through other means (e.g., via fax, chats, social media, etc.).

How May I Make a Request?

You may make a request using one of the methods below: